Washington University in St. Louis
U48 Comm 326 Social Software: Building Community in a Virtual Environment
Summer 2005
Tuesdays/Thursdays 6:00-8:45 p.m.
14 June—4 August
Eads 211
Instructor: Scott Granneman
- Adjunct Professor
- Washington University in St. Louis
- Author
- Don't Click on the Blue E!: Switching to Firefox (O'Reilly: 2005)
- Hacking Knoppix (Wiley & Sons: 2005)
- Linux Phrasebook (Pearson: 2006)
- Podcasting with Audacity: Creating a Podcast with Free Audio Software (Prentice Hall: 2007)
- Google Apps Deciphered: Compute in the Cloud to Streamline Your Desktop (Prentice Hall: 2008)
- Mac OS X Snow Leopard for Power Users: Advanced Capabilities and Techniques (Apress: 2010)
- Contributor, Ubuntu Hacks (O'Reilly: 2006) & Microsoft Vista for IT Security Professionals (Syngress: 2007)
- Former columnist for SecurityFocus & Linux Magazine
- Former professional Blogger for The Open Source Weblog (also see personal blog)
- Full list of publications at /writing
- Business Owner
- Principal, WebSanity
- Contact Info
- scott at granneman dot com
- 314-644-4900 (office)
- 314-780-0489 (mobile)
- Twitter: scottgranneman
- Facebook: http://www.facebook.com/scottgranneman
Course Description
Social software has been defined as "software that supports group interaction." While not a new topic in technology, in the last few years social software has seen a renaissance of innovation as various factors—including the internet, broadband, wireless communications, and the rise of open source and open standards-based software—have coalesced to create exciting new possibilities for building communities in virtual environments. This course will examine the growth of social software by first reviewing the trends that have contributed to this growth, and then focusing on a different type of social software each week (including hands-on use of blogs, wikis, virtual gaming worlds, and web sites such as Friendster, Flickr, and del.icio.us).
Required Texts & Resources
Readings will consist of articles, analyses, & ephemera from the Internet & other sources.
Grading
Your grade will be based on the following factors:
- Class attendance and participation (20%): You are expected to attend class prepared to learn and discuss the topics with your fellow classmates. We may also work on in-class exercises, and you are expected to take an active part.
- Online participation (15%): Our Web site has a discussion group that we will use for questions, thoughts, and discussions outside of class. Students are expected to comment on class readings prior to each class. However, students are free to start new discussions related to the topics discussed in class but not necessarily related to our readings. To fulfill this part of your grade, you should try to enter at minimum 3 comments each week.
- Short paper (15%): You will write a short (1500 words) paper on some aspect of social software that interests you.
- In-class presentations (10%): You will give a 10-minute presentation to the class on a topic of discussion for a particular day. Topics will be chosen on the first day of the course.
- Final non-paper project (40%): You will prepare a project which will act your final for the course. This project cannot be a paper; in fact, it can be anything but a paper. Some ideas include:
- An interview with various people about their uses of social software, saved as an MP3.
- A video interview with various users of social software, saved as an MOV or WMV.
- Creating & editing several entries at Wikpedia, & then writing about the experience.
- Creating something beautiful or interesting in a virtual world.
- Keeping a blog for several weeks & then writing about the experience in the blog.
Grades will be based on an average of the above as follows:
94-100 A
89-93 A-
86-88 B+
83-85 B
79-82 B-
76-78 C+
73-75 C
69-72 C-
66-68 D+
63-65 D
59-62 D-
0-58 F
Projects and papers will be graded for correctness and completeness. All assignments turned in to me must be neatly typed using letter-quality type. Students failing to present the information completely, neatly, and in the prescribed format will receive minimal credit for their work. Students should double-check assignments for spelling and grammar before submitting them.
Accommodation of disabilities: If you have a disability that might affect your ability to complete the required assignments, please contact me during the first week of class to discuss an accommodation.
Academic Integrity
This course will follow Washington University's policies concerning academic dishonesty. Academic dishonesty will result in failure for the assignment in question and/or referral to the college's Academic Integrity Office, which has discretion to impose a stricter penalty. While academic dishonesty includes cheating on exams and quizzes, it also includes plagiarism in written assignments. Plagiarism is not only passing off someone else's work as your own, but also giving your work to someone else to pass off as their own. It also includes submitting work from another course. Academic dishonesty includes the following:
- Cheating: Using or attempting to use crib sheets, electronic sources, stolen exams, unauthorized study aids in an academic assignment, or copying or colluding with a fellow student in an effort to improve one's grade.
- Fabrication: Falsifying, inventing, or misstating any data, information, or citation in an academic assignment, field experience, academic credentials, job application or placement file.
- Plagiarism: Using the works (i.e. words, images, other materials) of another person as one's own words without proper citation in any academic assignment. This includes submission (in whole or in part) of any work purchased or downloaded from a Web site or an Internet paper clearinghouse.
- Facilitating Academic Dishonesty: Assisting or attempting to assist any person to commit any act of academic misconduct, such as allowing someone to copy a paper or test answers.
While I strongly encourage you to discuss your work with each other in and out of class, and while you may research issues together, your writing should be your own. The papers you submit must be your work alone, and must include citations to all references in your work. Please include the URL, or Web address, for articles and resources found on the Internet.
Netiquette
It is paramount that we respect each other online in our email listserv. Follow this simple rule: disagree with the idea, but not the person. In other words, it's OK to say "That's a bad idea, because …", and it's not OK to say "You're a bad/stupid/inconsiderate person, because …". If you have an issue with a classmate's behavior online, please bring it to me privately by emailing me at scott at granneman dot com. If you'd like to find out more, please feel free to read The Core Rules of Netiquette, by Virginia Shea.
Schedule
1
Topic: Introduction: Internet architecture
Date: Tuesday, 14 June 2005
Software:
Readings for this class:
- Doc Searls & David Weinberger: "World of Ends: What the Internet Is and How to Stop Mistaking It for Something Else" (http://www.worldofends.com)
- Ethan Zuckerman & Andrew McLaughlin: "Introduction to Internet Architecture and Institutions" (http://cyber.law.harvard.edu/digitaldemocracy/internetarchitecture.html)
2
Topic: What is social software?
Date: Thursday, 16 June 2005
Software:
Readings for this class:
- Christopher Allen: "Tracing the Evolution of Social Software" (http://www.lifewithalacrity.com/2004/10/tracing_the_evo.html)
- Clay Shirky: "Social Software and the Politics of Groups" (http://www.shirky.com/writings/group_politics.html)
- Clay Shirky: "A Group Is Its Own Worst Enemy" (http://shirky.com/writings/group_enemy.html)
- Ross Mayfield: "Discussing Social Media" (http://www.corante.com/many/archives/2004/07/22/discussing_social_media.php)
- Joel Spolsky: "It's Not Just Usability" (http://www.joelonsoftware.com/articles/NotJustUsability.html)
- Various authors: "Many-to-Many" (http://www.corante.com/many/) → skim several entries in this group blog
- Judith Meskill: "The Social Software Weblog" (http://socialsoftware.weblogsinc.com) → skim several entries in this group blog
3
Topic: Important technological trends affecting social software
Date: Tuesday, 21 June 2005
Software:
Readings for this class:
- Broadband
- J. Bradford DeLong: "Seoul of a New Machine" (http://www.wired.com/wired/archive/11.09/view.html?pg=5)
- Michael Behar: "The Broadband Militia" (http://www.washingtonmonthly.com/features/2001/0203.behar.html)
- Wireless
- Amey Stone: "Wi-Fi: It's Fast, It's Here—and It Works" (http://www.businessweek.com/technology/content/apr2002/tc2002041_1823.htm)
- Winda Benedetti: "Wi-Fi's on the (coffee) house" (http://seattlepi.nwsource.com/lifestyle/180190_freewifi.asp)
- Kevin Werbach: "Spectrum Wants to Be Free" (http://www.wired.com/wired/archive/11.01/view.html)
- Open source & open standards
- "The Open Source Definition" (http://www.opensource.org/docs/definition.html)
- "Open-Source Software: What is it? Why use it? And what's gotten into Netscape?" (http://www.tux.org/~niemi/opensource/customer-case.html)
- James Surowiecki: "Turn of the Century" (http://www.wired.com/wired/archive/10.01/standards_pr.html)
- Text messaging
- John Schwartz: "Motivating the Masses, Wirelessly" (http://www.nytimes.com/2002/07/22/technology/22NECO.html)
4
Topic: Advice & discussion web sites
Date: Wednesday, 23 June 2005
Software:
Readings for this class:
- Mark Frauenfelder: "Revenge of the Know-It-Alls: Inside the Web's free-advice revolution" (http://www.wired.com/wired/archive/8.07/egoboo_pr.html)
- Martha Baer: "What do they know?" (http://www.wired.com/wired/archive/8.07/roundup_pr.html)
- Jessamyn West: "Information for Sale: My Experience With Google Answers" (http://www.infotoday.com/searcher/oct02/west.htm)
- Various authors: "Q: Advice websites" (http://answers.google.com/answers/threadview?id=374268)
5
Topic: Using advice & discussion web sites
Date: Wednesday, 28 June 2005
Software:
Readings for this class:
- Advice
- Google Answers (http://answers.google.com) (& see "Best of Google Answers" [http://google.rajjesh.com])
- epinions (http://www.epinions.com)
- AllExperts.com (http://allexperts.com)
- ExpertCentral.com (http://www.expertcentral.com)
- Ask Me Help Desk (http://www.askmehelpdesk.com)
- Discussion
- Technology
- Slashdot (http://slashdot.org)
- Politics
- Daily Kos (http://www.dailykos.com)
- Free Republic (http://www.freerepublic.com)
- General
- Plastic (http://www.plastic.com)
- Kuro5hin (http://www.kuro5hin.org)
- Technology
6
Topic: Social networking services
Date: Wednesday, 30 June 2005
Software:
Readings for this class:
- Andrew Leonard: "You are who you know" (http://www.salon.com/tech/feature/2004/06/15/social_software_one/print.html & http://www.salon.com/tech/feature/2004/06/16/social_software_two/print.html)
- Jennifer Egan: "Love in the Time of No Time" (http://www.nytimes.com/2003/11/23/magazine/23ONLINE.html)
- Valdis Krebs: "An Introduction to Social Network Analysis" (http://www.orgnet.com/sna.html)
- Judith Meskill: "Home of the Social Networking Services Meta List" (http://socialsoftware.weblogsinc.com/entry/9817137581524458/)
7
Topic: Using social networking services
Date: Wednesday, 5 July 2005
Software:
Readings for this class:
- Friendster (http://www.friendster.com)
- LinkedIn (https://www.linkedin.com)
- Classmates.com (http://www.classmates.com)
- Match.com (http://match.com)
- MeetUp (http://www.meetup.com)
- WebJay √ Playlist Community (http://webjay.org)
- Books We Like (http://bookswelike.net)
8
Topic: Blogs
Date: Wednesday, 7 July 2005
Software:
Readings for this class:
- Cameron Barrett: "Anatomy of a Weblog" (http://www.camworld.com/journal/rants/99/01/26.html)
- Cameron Barrett: "More About WebLogs" (http://www.camworld.com/journal/rants/99/05/11.html)
- Rebecca Blood: "Weblogs: A History and Perspective" (http://www.rebeccablood.net/essays/weblog_history.html)
- Charles Cooper: "When blogging came of age" (http://news.cnet.com/news/0-1272-210-7242676-1.html)
9
Topic: Reading & writing blogs
Date: Wednesday, 12 July 2005
Software:
Readings for this class:
- RSS aggregation
- Bloglines (http://www.bloglines.com)
- Reading
- LiveJournal (http://www.livejournal.com)
- eatonweb portal (http://portal.eatonweb.com)
- Writing
- Blogger (http://www.blogger.com)
10
Topic: Wikis
Date: Wednesday, 14 July 2005
Software:
Readings for this class:
- Joy-Lyn Blake: "WikiWikiWeb" (http://www.computerworld.com/cwi/story/0,1199,NAV47-68-85-1942_STO56996,00.html)
- Eugene E. Kim: "The Wiki Way" (http://www.webtechniques.com/archives/2001/09/book/)
- Edward W. Felten: "Wikipedia vs. Britannica Smackdown" (http://www.freedom-to-tinker.com/archives/000675.html)
- Andrew Lih: "Wikipedia as Participatory Journalism: Reliable Sources? Metrics for evaluating collaborative media as a news resource" (http://journalism.utexas.edu/onlinejournalism/wikipedia.pdf)
11
Topic: Using wikis
Date: Wednesday, 19 July 2005
Software:
Readings for this class:
- Wikipedia (http://en.wikipedia.org)
- Wiktionary (http://en.wiktionary.org)
- Wikibooks (http://en.wikibooks.org)
- Wikiquote (http://en.wikiquote.org)
- Wikisource (http://wikisource.org)
12
Topic: Games & virtual worlds
Date: Wednesday, 21 July 2005
Software:
Readings for this class:
- Greg Costikyan: "Talk Like a Gamer" (http://costik.com/gamespek.html)
- Seth Schiesel: "Voyager to a Strange Planet" (http://www.nytimes.com/2003/06/12/technology/circuits/12play.html)
- James Grimmelmann: "Life, Death, and Democracy Online" (http://research.yale.edu/lawmeme/modules.php?name=News&file=article&sid=1239)
- Ron Dulin: "A Tale in the Desert" (http://www.gamespot.com/pc/rpg/taleinthedesert/review.html)
13
Topic: Using games & virtual worlds
Date: Wednesday, 26 July 2005
Software:
Readings for this class:
- Second Life (http://secondlife.com)
- EverQuest (http://www.everquest.com)
- Shadowbane (http://www.shadowbane.com)
14
Topic: Personal data sharing
Date: Wednesday, 28 July 2005
Software:
Readings for this class:
- Philip J. Hollenback: "Bloglines, Flickr, and del.icio.us make RSS delectable" (http://www.newsforge.com/article.pl?sid=04/10/11/1342245)
- Philip J. Hollenback: "Even tastier del.icio.us" (http://www.newsforge.com/article.pl?sid=04/11/01/171227)
- Jon Udell: "Collaborative knowledge gardening" (http://www.infoworld.com/article/04/08/20/34OPstrategic_1.html)
- Jon Udell: "Cornucopia of the commons" (http://weblog.infoworld.com/udell/2004/11/08.html#a1109)
- Dan Bricklin: "The Cornucopia of the Commons: How to get volunteer labor" (http://www.bricklin.com/cornucopia.htm)
- Jon Udell: "Next-generation infoware" (http://weblog.infoworld.com/udell/2004/09/09.html)
15
Topic: Using personal data sharing services
Date: Wednesday, 2 August 2005
Software:
Readings for this class:
- Photos
- Flickr (http://www.flickr.com)
- BuzzNet (http://www.buzznet.com)
- Bookmarks
- del.icio.us (http://del.icio.us)
- Greg Scher: "Soooo del.icio.us people can't stand it!" (http://rss.weblogsinc.com/entry/3587363283872462/)
- Furl (http://www.furl.net)
- Spurl.net (http://www.spurl.net)
- Personal info
- FOAF-a-Matic (http://www.ldodds.com/foaf/foaf-a-matic.html)
16
Topic: Conclusions
Date: Wednesday, 4 August 2005
Software:
Readings for this class:
- Various authors: "SocialSoftware" (http://www.usemod.com/cgi-bin/mb.pl?SocialSoftware)